in sustainability. Our producers all respect the land and practice sustainable agriculture. Not all are certified organic but almost all as is common in Europe use organic practices. We also strive to make our supply chain as efficient as possible.
in treating the wines right. We have temperature tracking for every wine from when it leaves the winery to when it arrives in our warehouse. We make sure all wines are in climate controlled environments. We don't buy any wine until we believe it's ready to be consumed.
in customer service. We provide support for all our wines from marketing materials to scheduling winemaker visits and trade shows. We stand by our products and replace or refund any bad bottle when they occur. We make our customers part of our team and want them to succeed.